FogBugz SnagIt Output
October 30th, 2008 by Michael Pryor
Using the FogBugz Output Accessory with SnagIt
The FogBugz Output is the easiest way to get screenshots
into FogBugz.
Download FogBugz.snagacc (249.46 kb)
Configuring the FogBugz Output Accessory:
The only thing necessary to configure the output accessory
is telling it the URL for your FogBugz site, so it knows where to submit the
screenshots.
From the SnagIt Editor, go to the Send tab and click
on the arrow below FogBugz. Choose Options from the menu.
Enter your FogBugz URL:
Capture the Screenshot with SnagIt:
SnagIt includes a huge number of options for capturing and
editing images.
Send the Screenshot to FogBugz:
On the Send tab, click
on the FogBugz icon to create a new case with the image:
If you are not already logged on to your FogBugz account
using Internet Explorer, you will be prompted to log on.
Other Options
Use the Existing Case… menu item to send a
screenshot to an already existing case instead of opening a new one.
Use the New Email menu item to send a screenshot as a
new email message through FogBugz.
Use the Send Reply menu item to send the screenshot
as the reply to an email message received through FogBugz.
Troubleshooting
The FogBugz Output Accessory always uses Microsoft Internet
Explorer to transmit the screenshot to FogBugz, even if your preferred browser
is set to something else. Therefore, Microsoft Internet Explorer needs to be
setup so that it can reach the FogBugz server. If you are having trouble
sending screenshots to FogBugz and use a different browser, try running
Internet Explorer once, and ensure that it can reach the FogBugz server and get
you logged on.
Note that once the screenshot has been transmitted, the
FogBugz Output Accessory will launch your preferred browser so that you can edit and submit the case with the
attached screenshot.
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