Entourage 12.1.2 and FogBugz On Demand Lost Passwords
September 5th, 2008 by Rich Armstrong
A patch has recently been released for Microsoft Office 2008 for Mac that has us breathing a bit easier, or would, if we could have everyone who used MSOffice 2008 for Mac install it.
If you use Entourage to handle your mail and have tried to get our FogBugz On Demand servers to send you a link to reset your password, you might've gotten something like this:
http://entoutrage.fogbugz.com/?pg=pgDemandPass=1=asdf123
This is a non-working URL due to the way Entourage handles ampersands in mail. The real URL should look more like this:
http://entoutrage.fogbugz.com/?pg=pgDemandPass&ixPerson=1&x=asdf123
If you're getting invalid password reset links and use Entourage, you should update to 12.1.2 take advantage of the latest fixes.
If that's not an option, you can copy the link to a text editor and just insert the missing portions. Add "&ixPerson" before the second equal sign, and "&x" before the third, then paste that into your browser.
We've gotten one report that the MH-E interface to the MH mail system has the same issue. Again, this is an issue with the handling of ampersands in email. We're not sure if a fix will be coming out for that system.
